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Retirees > Retiree Benefit Programs

Retiree Benefit Programs



Sarah Arnold

Benefits Analyst


(434) 296-0312
Mon-Fri 9:00am - 5:00pm EST

All sites

NRAO Health Plan Page

Health Plan Information

AUI's Retiree Medical and Social Security page offers information on eligibility for yourself and your spouse. 

As of January 1, 2019 AUI is now with Anthem Blue Cross Blue Shield for active and non-Medicare eligible retiree coverage.

Summary information about the Under 65 Anthem plan is available here.


One Exchange

Enrollment and Claims

AUI has contracted with VIA Benefits (formerly One Exchange) to help you choose health care coverage, enroll, and file claims. Their helpful Medicare Experts are available to assist you by telephone as well:

1-855-873-0098 (TTY: 711)
Mon - Fri 8:00am - 9:00pm Eastern

To view the 2021 Enrollment Guide, please click here

Health Advocate

Personal Health Advocate

AUI has contracted with Health Advocate to provide you with a Personal Health Advocate (PHA). PHAs are typically registered nurses, supported by medical directors and benefits and claims specialists. They'll help you cut through the red tape and help with complex conditions, find specialists, address age-related issues, clarify insurance coverage, work on claims denials, help negotiate medical bills and get to the heart of your issue.

Mon - Fri 8:00am - 7:00pm Eastern

NRAO Retirement Plans Page

Retirement Plans

AUI's Retirement Plans and Enrollment page provides you with details on retirement plans, electronic enrollment, TIAA, Fidelity Investments, and retirement planning videos.

Contact & Visit

Sarah Arnold
Sarah Arnold
(434) 296-0312
M-F 9:00am - 5:00pm EST

VIA logo
VIA Benefits
(TTY: 711)
M-F 8:00am - 9:00pm EST

Health Advocate
Health Advocate
M-F 8:00am - 7:00pm EST

Public Visits

Conference/Private Visits
Conference attendees & private visitors: please complete the form below.