Retirees > Retiree Benefit Programs

Retiree Benefit Programs

Questions?

Questions?

Sarah Arnold

Hr Administrator, Sr.

(434) 296-0312
Mon-Fri 9:00am - 5:00pm EST

All sites

NRAO Health Plan Page

Health Plan Information

AUI's Retiree Medical and Social Security page offers information on eligibility for yourself and your spouse.  You can find that information here.

In 2019 AUI is moving it's active and non-Medicare eligible retiree coverage to Anthem Blue Cross Blue Shield.

See the provider directories below to confirm if your doctor is in-network.

New Mexico Directory

Virginia Directory

West Virginia Directory


Summary information about the plan is available below.

Virginia and West Virginia Plans

New Mexico Plans

One Exchange

Enrollment and Claims

AUI has contracted with VIA Benefits (formerly One Exchange) to help you choose health care coverage, enroll, and file claims. Their helpful Medicare Experts are available to assist you by telephone as well:

1-855-873-0098 (TTY: 711)
Mon - Fri 8:00am - 9:00pm Eastern

Health Advocate

Personal Health Advocate

AUI has contracted with Health Advocate to provide you with a Personal Health Advocate (PHA). PHAs are typically registered nurses, supported by medical directors and benefits and claims specialists. They'll help you cut through the red tape and help with complex conditions, find specialists, address age-related issues, clarify insurance coverage, work on claims denials, help negotiate medical bills and get to the heart of your issue.

1-866-695-8622
Mon - Fri 8:00am - 7:00pm Eastern

NRAO Retirement Plans Page

Retirement Plans

AUI's Retirement Plans and Enrollment page provides you with details on retirement plans, electronic enrollment, TIAA, Fidelity Investments, and retirement planning videos.

Contact & Visit

Denise Merricks
Denise Merricks
(434) 296-0318
M-F 9:00am - 5:00pm EST

Sarah Arnold
Sarah Arnold
(434) 296-0312
M-F 9:00am - 5:00pm EST

VIA logo
VIA Benefits
1-855-873-0098
(TTY: 711)
M-F 8:00am - 9:00pm EST


Health Advocate
Health Advocate
1-866-695-8622
M-F 8:00am - 7:00pm EST


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